WhatsApp business automation
WhatsApp automation that answers customers the moment they write
Automate WhatsApp Business replies with AI: answer customer questions instantly in your shop's voice, hand over to a person when needed, and keep WhatsApp beside Messenger in one inbox.
Social Doko connects your WhatsApp Business number and answers customer messages with AI, in your business's voice and language. Conversations sit in one inbox beside Facebook Messenger and comments, and any of them can be handed to a teammate.
Instant, accurate replies
The AI answers from what it knows about your business — products, prices, hours, location — and keeps to the truth rather than inventing offers. When a question needs a person, it says so and a teammate takes over.
- AI replies in English, Nepali or Nepali mixed with English
- Replies you send from your own phone stay in the conversation
- A teammate can take over any chat
- Messenger, comments and WhatsApp in one inbox
Questions people ask
- Can AI reply to WhatsApp Business messages automatically?
- Yes. Connect your WhatsApp Business number to Social Doko and switch on auto-replies; the AI answers customer messages and hands over to a person when needed.
- Is WhatsApp included in every plan?
- Yes. Starter includes one WhatsApp number, Pro two and Growth four.